CRH has in place clear guidelines on business conduct and
ethical behaviour for the people who represent us in carrying out
their daily duties.
CRH’s corporate culture, while having a global dimension,
is firmly based on the belief that local management, with a real
understanding of their business and culture, can best serve the
needs of all our stakeholders. This freedom to manage and make
decisions creates commitment to the very important concept of dual
citizenship of both CRH Group and the local company. However this
business philosophy requires employees to operate to the highest
levels of openness, honesty, integrity and responsible
behaviour.
The Code of Business Conduct should be seen in the context that
CRH, while aiming for top financial performance and growth,
believes that this can only be achieved by excellence in the way we
do business and by adhering to the highest standards of corporate
and social responsibility.
Download a
copy of the Code of Business Conduct
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Raising
a Concern
- CRH operates a confidential line ("hot
line") for people who wish to use this route as a means of raising
a concern. This is an independent multi-lingual service which will
pass your concern to the appropriate senior person for
investigation. The telephone number for this service is available
in your Company and also in the list below.
There will be no action or reprisal taken against any person
reporting a genuine suspicion. CRH will not tolerate retaliation or
retribution for reporting such concerns.
| Country |
Free-Fone Number |
Language |
| Argentina |
0800-555-7966 |
Spanish |
| Australia |
1-800-268-857 |
English |
| Austria |
0800-200-288-
800-913-4997 |
German |
| Belgium |
0800-7-1127 |
Dutch / French |
| Canada |
1888-312-2698 |
English / French |
| Chile |
1230-202-1779 |
Spanish |
| China North |
10-800-711-0720 |
Mandarin |
| China South |
10-800-110-0663 |
Mandarin |
| Denmark |
80-885456 |
Danish |
| Estonia |
800-12001-
800-913-4997 |
Estonian |
| Finland |
08001-1-2684 |
Finnish |
| France |
0800-91-9060 |
French |
| Germany |
0800-182-7698 |
German |
| Hungary |
06-800-16-914 |
Hungarian |
| Republic of Ireland |
1-800-553-772 |
English |
| Israel |
180-941-0347 |
Hebrew |
| Italy |
800-788-729 |
Italian |
| Latvia |
800-1172 |
Latvian |
| Netherlands |
0800-022-9660 |
Dutch |
| Poland |
00-800-111-1556 |
Polish |
| Portugal |
800-8-11572 |
Portuguese |
| Romania |
080803-4288-
800-913-4997 |
Romanian |
| Russia (St. P'burg) |
325-5042-
800-913-4997 |
Russian |
| Russia (Other) |
8*10-800-110-1011-
800-913-4997 |
Russian |
| Slovakia |
0800-000-101-
800-913-4997 |
Slovak |
| Spain |
900-96-1228 |
Spanish |
| Sweden |
020-79-0022 |
Swedish |
| Switzerland |
0800-56-1248 |
German / French |
| Turkey |
0811-288-0001-
800-913-4997 |
Turkish |
| Ukraine |
8*100-11-
800-913-4997 |
Ukranian |
| United Kingdom (incl. NI) |
0800-028-5707 |
English |
| United States |
1-888-312-2698 |
English / Spanish |
* indicates you must wait for a second dial tone having dialled
the number 8
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Additional
Contacts
- There are a number of ways available to ensure
that your concern is dealt with by an appropriate person who can
investigate the matter.
These include the use of local procedures or by contacting one
of the following:
- Your immediate supervisor
- The Company Managing Director/President/The HR Manager/The
Finance Manager
- The Region/Product Group Directors and Presidents
- The Chief Financial Officer for the Division
- The Head of Internal Audit based at CRH plc.
The persons holding the last three positions have been
specifically named as people nominated to receive such complaints.
Their names and contact details are listed below.
| Position/Region |
Name |
Telephone |
| Head of Internal Audit |
John Byrne |
+353 1 404 1000 |
| Divisional Chief Financial
Officers |
| Europe Materials |
Alan Connolly |
+353 1 204 8200 |
| Europe Products & Distribution |
Peter Erkamp |
+31 704 142 400 |
| Oldcastle Inc. |
Michael O’Driscoll |
+1 770 804 3363 |
| Americas Materials |
Charlie Brown |
+1 770 522 5622 |
| Europe Materials –
Regional Directors |
| Ireland/Benelux |
Donal Dempsey |
+353 1 204 8200 |
| Central/Eastern Europe |
Declan Maguire |
+353 1 204 8200 |
| Middle East/Asia |
Ken McKnight |
+353 204 8200 |
| Europe Products &
Distribution – Product Group Directors |
| Concrete Products |
Rudy Aertgeerts |
+31 704 142 400 |
| Clay Products |
Wayne Sheppard |
+44 1530 261 999 |
| Building Products |
Marc St. Nicolaas |
+31 134 656 080 |
| Distribution |
Erik Bax |
+31 704 142 451 |
| Americas Materials –
Regional Presidents |
| New England Division |
John Keating |
+1 978 840 1176 |
| Central |
Dan Montgomery |
+1 614 414 5003 |
| Mid-Atlantic |
Randy Lake |
+1 717 233 4511 |
| West |
John Parson |
+1 801 866 1818 |
| Southwest Division |
Kirk Randolph |
+1 770 392 5300 |
| Southeast Division |
Rick Mergens |
+1 770 392 5300 |
| Americas Products &
Distribution – Product CEOs |
| Architectural Products |
Keith Haas |
+1 678 731 8081 |
| Precast |
Mark Schack |
+1 253 833 2777 |
| Glass |
Ted Hathaway |
+1 310 264 4700 |
| MMI |
Celeste Mastin |
+1 281 876 0080 |
| Distribution |
Bob Feury Jnr |
+1 201 507 3835 |
| South America |
Juan Carlos Girotti |
+54 11 4790 4500 |
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